After work began
$4Knot to exceed

Pays a contractor up to $4,000 to build an enrollment help knowledge site in ZenDesk

The district approves, after the fact, a 2021-22 agreement with an individual contractor to build a knowledge tool in ZenDesk for families on the enrollment website, with a staff-only section for Student Welcome Center staff. The contractor will gather content from other offices, launch the site, train staff and may help with other enrollment projects. The agreement runs from September 13, 2021 through January 15, 2022.

Plain-English summary written by AI from the official text. AI summary · amounts checked against official text

Vendor / partner
Individual contractor
Action
New agreement
Category
Technology
Term
Sep 13, 2021 – Jan 15, 2022
This vote
$4,000
Resource / site
0040-907
Vendor no.
007200
Presented by
Superintendent
File
21-2613 · agenda V.-44
Outcome
Adopted on the General Consent Report, Nov 17, 2021

Official text

Ratification by the Board of Education of a Services Agreement 2021-2022 by and between the District and Reed Levitt, Berkeley, CA, for the latter to provide build out of a knowledge management tool in ZenDesk that will be available for families through the enrollment website and also will have a “staff only” section for Student Welcome Center staff; help develop an organizational structure, work with relevant offices to gather content (e.g., Office of Enrollment, Office of English Language Learners, Office of Early Childhood, and so forth), add the content into ZenDesk, launch the site, and train staff on how to use it; and also may support with project management across a few other enrollment projects, via Student Assignment Department, for the period of September 13, 2021 through January 15, 2022, in an amount not to exceed $4,000.00.

History

  1. Adopted on the General Consent Report

This is an independent project created to provide transparency to the OUSD Community, and is not affiliated with Oakland Unified District. All data used to create the Consent Report Tracker is made public by Legistar, OUSD's official platform for posting legislative records. Plain-English summaries are written by AI with narrow parameters based upon the official text of the reports. Read about how all this works.

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