After work beganYearly capNo total statedMulti-year
$25K/yryearly cap

Ratifies Grand River Solutions' complaint-tracking software at up to $24,800 per year

The district is paying Grand River Solutions for a secure online platform that tracks complaints and connects parties to their resolution process, under a Software as a Service agreement and a Standard Student Data Privacy Agreement covering how student data is shared and protected. The cost is up to $24,800 per fiscal year, plus an $8,000 implementation fee and an $8,400 annual license fee. The term runs April 3, 2025 through June 30, 2027.

Plain-English summary written by AI from the official text. AI summary · amounts checked against official text

Action
New agreement
Category
Technology
Term
Apr 3, 2025 – Jun 30, 2027
This vote
$24,800
Presented by
General Counsel
File
25-1078 · agenda L.-115
Outcome
Adopted on the General Consent Report, May 14, 2025

Official text

Ratification by the Board of Education of a Software As A Service (“SaaS”) Agreement 2024-2025 and a Standard Student Data Privacy Agreement (SSDPA), each, by and between the District and Grand River Solutions, Saratoga, CA, for the latter, under SaaS, to provide a proprietary product that is a secure, online platform that, among other features, connects parties to appropriate portions of their resolution process, allows parties to communicate with the institutional office responsible for those processes, and tracks the status of and documents and communications related to a complaint receipt and resolution process, with the Terms & Conditions for this product are attached and incorporated herein by reference as though fully set forth, in an amount not to exceed $24,800.00 per fiscal year, plus an implementation fee of $8,000.00 and an annual license fee of $8,400.00, for the term April 3, 2025, through June 30, 2027 and under the SSDPA, delineating, the terms and conditions of District's transmission of or sharing of student data with Grand River Solutions and the protection by Grand River Solutions, of such data, for the same term as SaaS, via the Office of the General Counsel.

History

  1. Adopted on the General Consent Report

This is an independent project created to provide transparency to the OUSD Community, and is not affiliated with Oakland Unified District. All data used to create the Consent Report Tracker is made public by Legistar, OUSD's official platform for posting legislative records. Plain-English summaries are written by AI with narrow parameters based upon the official text of the reports. Read about how all this works.

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